At Game Prepped Gloves, we're committed to ensuring you're thrilled with your gear. If there’s anything about your order that isn’t up to snuff, here’s how we can make it right:
Easy Returns
If you're not in love with your new purchase, we’ve got your back! You can return most new, unused items within 30 days of delivery—no questions asked. And if the mix-up is on us (like a rare slip-up of a wrong or defective item), we'll cover the return shipping costs too. Just let us know, and we’ll sort everything out.
Quick Refunds
We aim to process your returns faster than a fastball! While it might take up to four weeks to see your money back in your account, most refunds are processed much quicker. This includes time for us to get back the item (5 to 10 business days), handle your return (3 to 5 business days), and for your bank to reboot your balance (5 to 10 business days).
Start Your Return
Need to make a return?
Simply contact us with your order number and the details about the product you’d like to return at our Contact Us page. We’ll get back to you as soon as possible with all the details on how to send items back to us!
Shipping Your Way
No matter where you play ball, we can ship there. We’ve got the ability to send our premium gloves worldwide, although some restrictions do apply for specific items and destinations.
Delivery Estimates
When you order your game gear, we'll break down everything from shipping costs to delivery timelines based on your chosen items and shipping preferences. Delivery estimates will be clearly outlined during the checkout process, helping you plan exactly when you’ll be field-ready.
Feel free to reach out if you have any questions about your order or our policies! We’re here to help you step up your game with gear that’s ready to go right out of the box.